关键词: 民族志方法, 大学图书馆, 图书馆用户, 用户需求, 罗切斯特大学图书馆项目

Abstract:

Utilizing the method of ethnography in study on libraries and their users has become a new trend abroad. In contrast, little attention is paid to this kind of research orientation in domestic. This paper tries to explore the core principles, work ethics and techniques of ethnography method. And combined with a userresearch project conducted by the University of Rochester library, it analyzes the specific application mode of ethnography method in academic library research. Then it illustrates the meaning of ethnography methods in understanding the user demand, diversifying the services, and improving the librarian’s professional confidence.

Key words: Ethnographic method, Research method, Library of university, Library users, User demand, Project of the library of the university of Rochester