图书情报知识 ›› 2018, Vol. 0 ›› Issue (2): 40-49.doi: 10.13366/j.dik.2018.02.040

• 十九大精神研究阐释与践行·健康中国战略与图书情报服务创新 • 上一篇    下一篇

医学图书馆公众健康知识服务平台的构建与应用实践

侯丽,康宏宇,钱庆   

  • 出版日期:2018-03-10 发布日期:2018-03-10

Construction and Practice of Consumer Health Knowledge Service Platform in Medical Library

  • Online:2018-03-10 Published:2018-03-10

摘要:

随着公众对健康知识需求的日益迫切,搭建面向公众需求的健康知识服务平台尤为重要,本文旨在构建符合公众需求的中文健康知识服务平台,通过网络调查,明确国内健康知识服务平台的问题,确定国际健康知识服务平台可借鉴的地方。通过问卷分析,获取公众对健康信息的关注点,包括:公众获取健康信息的动机、公众对网络健康信息可信性的认知、公众对健康信息需求类型等方面。据此展开公众健康知识服务平台的设计与开发,从数据层、业务层与表示层三个维度进行平台的构建与开发,设计知识库类型与数据更新机制,开展知识加工与关联标注,进而实现多维知识导航服务、跨知识库的集成服务以及知识动态关联服务。结合平台用户日志数据的统计分析,对平台服务效果及公众在疾病、药物、医院等主题方面的关注点进行了系统阐释。

关键词: 公众健康, 医学图书馆, 健康信息需求, 日志数据, 知识服务, 知识关联

Abstract:

With the increase of public demands on health knowledge, it is important to build a health knowledge service platform  according to users' demands, which is the main purpose of this paper. By comparing some domestic and international platforms, this study found out some problems for domestic platforms.Through questionnaire survey, this paper revealedusers' concernsabout online health information, including their motivation to obtain health information, public perception of the credibility of online health information, and types of public health information demands. Then a health knowledge service platform has been developed, which consists of data layer, business layer and presentation layer.This research also developed knowledge base type and dataupdating mechanism, did knowledge processing and associative dimension, so as to provide multiple knowledge navigating service, crossdatabase integrated service and dynamic knowledge associated service. Finally, this paper systematically illustrates the effects of service and users' concerns of diseases, drugs and hospitals according to the logging data.

Key words: Public health, Health library, Health information needs, Log data, Knowledge service, Knowledge relation