图书情报知识 ›› 2018, Vol. 0 ›› Issue (6): 103-112.doi: 10.13366/j.dik.2018.06.103

• 知识、学习与管理 • 上一篇    下一篇

社会化问答平台意见领袖的知识共享行为特征探析

施艳萍,袁曦临,宋歌   

  • 出版日期:2018-11-10 发布日期:2018-11-10

Analysis on Knowledgesharing Behavior Characteristics of Opinion Leaders in Social Q&A Platform

  • Online:2018-11-10 Published:2018-11-10

摘要:

意见领袖是社会化问答平台中的中心人物,探究意见领袖在知识共享过程中的社会与知识共享行为特征,对于社会化问答平台的发展具有重要意义。文章以知乎网中的热门话题“人工智能”为研究样本,采集该话题下活跃回答者个人信息,通过数理统计分析和社会网络分析剖析意见领袖的社会、信息行为和知识交互等方面的特征。社会化问答平台的意见领袖特征有:①在个体层面,拥有扎实专业知识、高端职业实践经验和积极网络分享意识的社会精英;②在群体层面,领域社群中意见领袖小群体之间存在密切联系,双向关注关系更能创造优势地位,即存在意见领袖中的“意见领袖”;③在知识交互层面,意见领袖的存在具有成长性和流动性,其流动性取决于话题的专业性和读者的取向。

关键词: 社会化问答平台, 知识共享, 行为特征, 意见领袖, 知乎, 社会网络关系

Abstract:

Opinion leaders are the core participants of the social Q&A platform. It is significant for the development of social Q&A platform to explore the social and knowledgesharing behavior characteristics of opinion leaders in the knowledge sharing process. This study set the hot topic “artificial intelligence” in Zhihu as research sample. And the information of active people were collected to analyze the characteristics of opinion leaders in the aspects of society, information behavior and knowledge interaction quantitative and social network analysis. Characteristics of social Q&A platform opinion leaders seem to be as follows:(1) as individuals, they are social elites with solid professional knowledge, highend professional practical experience and active network sharing consciousness; (2) as groups, opinion leaders have close relationship with each other in different domains, and the mutual concerning relationship tends to be advantageous, which means there are “opinion leaders” in the opinion leaders; (3) as for knowledge interaction, opinion leaders have growth and liquidity, and the liquidity relies on the topics' professionalism and readers' orientation.

Key words: Social Q&A platform, Knowledge sharing, Behavior characteristics, Opinion leaders, Zhihu; , Social network relationship