图书情报知识 ›› 2020, Vol. 0 ›› Issue (1): 24-31.

• 图书、文献与交流 • 上一篇    下一篇

信息接受视域下的移动图书馆场景化营销剖析

王福   

  • 出版日期:2020-01-10 发布日期:2020-02-13

Analysis on Scenario-based Marketing of Mobile Library from the Perspective of Information Acceptance

  • Online:2020-01-10 Published:2020-02-13

摘要: [目的/意义]移动图书馆的信息接受发生在特定的场景,如何有效地进行场景化营销,提升信息接受绩效是移动图书馆研究的重点和难点,已逐渐引起学界的重视。[研究设计/方法]基于移动图书馆信息行为规律的相关研究,结合市场营销和场景理论的研究成果,从用户信息接受体验视角,剖析了移动图书馆场景营销,进而通过“场景—行为—情境”的多维度适配实现信息空间再造。[结论/发现]移动图书馆场景营销不仅可以动态地锁定目标用户,为其提供精准的个性化服务和多元化的一站式服务,还可以促进场景营销的不断迭代,为激发用户信息接受和刺激移动图书馆服务创新提供指导。[创新/价值]将场景纳入移动图书馆营销视野,为移动图书馆营销提供新的思路,提升用户信息接受的持续意愿。

关键词: 移动图书馆, 场景营销, 信息接受规律, 场景体验

Abstract: [Purpose/Significance]Information acceptance in mobile library occurs in specific scenes. How to effectively carry out scenariobased marketing and how to improve the performance of information acceptance are the key and tricky points of mobile library research, which has been arousing increasing attention from the academia.[Design/Methodology]According to the research on the law of information behavior and combining with the research achievement of marketing and scene theory, this paper analyzes the scenariobased marketing in mobile libraries from the perspective of users’ information acceptance experience, after which the information space has been reconstructed through the multidimensional adaptation of scenebehaviorcontext.[Findings/Conclusion]Scenariobased marketing in mobile libraries not only can dynamically target users, provide whom accurate, personalized and onestop multiservices, but also promote the iteration of scenario marketing scenes, which could provide guidance for improving user information acceptance and service innovation of mobile library.[Originality/Value]Based on mobile library marketing  scenes, this paper provides a new perspective for mobile library marketing, and improves users’ continuous willingness of information acceptance.

Key words: Mobile library, Scenario-based marketing, Information acceptance law, Scenario experience