图书情报知识 ›› 2017, Vol. 0 ›› Issue (4): 13-21.doi: 10.13366/j.dik.2017.04.013

• 专稿 • 上一篇    下一篇

信息服务的研究进展及热点:模式、评估与教育

赵洋,何梦婷,张沫,冉从敬   

  • 出版日期:2017-07-10 发布日期:2017-07-10

Research Progress and Hotspots of Information Service:Model,Evaluation and Education

  • Online:2017-07-10 Published:2017-07-10

摘要:

随着大数据时代的发展,信息服务的环境、模式、内容等都发生了变化。本文以iConference 2017会议中与“信息服务”主题相关的34篇会议论文为研究对象,并结合近年来国内外相关研究文献,从信息服务的模式研究、质量监测和教育引导三个方面展开介绍,以期揭示信息服务领域近年来的研究进展与研究热点。从研究方法来看,研究大多采用实证研究方法,研究热点集中于图书馆的空间服务模式和信息服务系统、基于信息资源、渠道和领域的质量评估、信息教育数字化与公平性以及信息教育新计划新项目等。信息服务的全纳支持成为本次会议的一大亮点,有利于促进信息公平,为我国开展信息服务和教育工作提供借鉴。

关键词: iConference, 信息服务, 信息评估, 信息教育, 研究热点, 图书馆, 全纳支持

Abstract:

With the development of big data era, the environment, patterns and content of information service have changed. This paper takes 34 conference papers related to the topic of “information service” in iConference 2017, combing with the research literatures at home and abroad in recent years, in order to disclose the research progress and hotspots in information service research from three aspects: information service model research, quality evaluation and education guidance. In the view of research methods, it mostly adopts the empirical research method. What’s more, this paper focuses on the library spatial service mode and information service system, quality evaluation based on information resources, channels and areas, the digitization and fairness of information education and new projects. The inclusive support of information service has become one of the highlights of this conference, which is conducive to promoting information fairness and providing references for our country to carry out information service and education.

Keywords: iConference, Information service, Information evaluation, Information education, Research hotspots, Library, Supporting inclusion