图书情报知识 ›› 2014, Vol. 0 ›› Issue (4): 34-43.doi: 10.13366/j.dik.2014.04.034

• 专题研究 • 上一篇    下一篇

大型国有电网企业用户信息类型信任研究

王昕,陈传夫,余梅   

The Research of User Trust on Information Type in Large Stateowned Power Grid Enterprises

摘要:

本研究以大型国有电网企业情报用户为研究对象,从用户对信息类型信任的程度差异角度,研究企业用户及与信息类型信任有关的用户情报行为。问卷调查面向南方电网公司员工进行,从任务性质、工作年限、职业资质、以及情报依赖这四类变量,以及南方电网用户的信息类型信任的总体分布状况,进行了详细的调查,并分析得出结论。结果表明,大型国有企业用户在信息类型信任上存在一定差异,因此,企业的情报服务部门需要针对不同类型的用户需求开展更有价值的情报服务。

关键词: 国有企业, 电网企业, 信息类型信任, 企业情报服务, 信息可信度

Abstract:

This study objects users in large stateowned power enterprise, and researches users and their information behavior related to difference of users’ information trust type. The survey faces to the users of China Southern Power Grid Company, and investigates users’ information behavior in four variables,which are Nature of the task, Work experience, Professional qualifications, and Intelligence relies, as well as the overall distribution. It results that the users’ information trust type is different in large state-owned enterprise. So the information service department should carry more valuable intelligence service for different users inlarge enteprises.

Key words: State-owned enterprise, Power grid enterprise, Information trust type, Intelligence service for enterprise user, Information credibility