关键词: 数据赋能, 应急情报, 情报服务, 价值共创, 新冠疫情

Abstract: ［Purpose/Significance］This paper  aims to study the process of value co-creation of emergency intelligence service, which intends to reveal the research contents and core issues of each stage of intelligence service, and serve the value co-creation, win-win situation and ability improvement of emergency intelligence service.［Design/Methodology］Taking the COVID-19 epidemic as an example, this paper introduced the theory of service value co-creation, established a process system of value co-creation for emergency intelligence service, explored the process of data empowerment which has influence on the value co-creation of emergency intelligence service, and then constructed a process model for data empowerment to promote the improvement of emergency intelligence service capability.［Findings/Conclusion］The value co-creation of emergency intelligence service is synchronized with the process of emergency intelligence service ability improvement, which follows a spiral upward process of "demand value mining—service value emerging—service value upgrading".［Originality/Value］This paper has studied the value co-creation process of emergency intelligence service from the perspective of data empowerment, enriched the ideas of unconventional emergency governance in the digital era, and provided a new perspective for the optimization of emergency intelligence service process.

Keywords: Data empowerment, Emergency intelligence, Intelligence service, Value cocreation, COVID-19 epidemic