图书情报知识 ›› 2021, Vol. 38 ›› Issue (3): 99-110.doi: 10.13366/j.dik.2021.03.099

• 情报、信息与共享 • 上一篇    下一篇

新冠疫情背景下谣言信任与后果产生机制研究

张晓飞,任畅畅,刘一璇   

  • 出版日期:2021-05-10 发布日期:2021-07-03

Research on the Mechanism of the Development of Epidemic Rumor Trust and Consequences Under the Pandemic of COVID-19

  • Online:2021-05-10 Published:2021-07-03

摘要: [目的/意义]致力于探索新冠肺炎疫情背景下谣言信任及谣言后果产生的原因和机理,丰富疫情谣言的相关研究并提供实践启示。
[研究设计/方法] 采用问卷调查法在疫情爆发初期收集了1483份有效样本,使用结构方程模型对模型和假设进行验证。[结论/发现]焦虑和个人涉入正向影响谣言信任,社交涉入负向影响谣言信任,谣言信任正向影响谣言后果;亲友担忧强化了个人涉入、社交涉入对谣言信任的影响,弱化了焦虑对谣言信任的影响。[创新/价值]在经典谣言理论模型的基础上结合突发疫情谣言的新特征,引入焦虑、个人涉入和社交涉入为解释因素,谣言信任和谣言后果作为被解释对象,并引入亲友担忧作为权变因素,构建了疫情谣言信任与后果的理论模型。基于研究结果提出了有效对策建议,对政府的疫情谣言管控和个人的谣言辨别有一定的实践启示。

关键词: 谣言信任, 谣言后果, 谣言理论, 社交涉入, 亲友担忧, 新冠疫情

Abstract: [Purpose/Significance]This study aims to explore the causes and mechanism of rumor trust and consequences in the context of COVID-19 epidemic.[Design/Methodology]A total of 1483 valid samples were collected through questionnaire during the early outbreak of epidemic. The hypotheses and models were verified with the use of structural equation model.[Findings/Conclusion]The results show that anxiety and personal involvement positively affects rumor trust and social involvement negatively affects rumor trust, which positively determines rumor consequences. Besides, relatives’and friends’ concerns can strengthen the effect of personal and social involvement on rumor trust, and weaken the effect of anxiety on rumor trust.[Originality/Value]This study combined classical rumor model with the specific characteristics of epidemic rumors, introducing anxiety, personal involvement and online social involvement as explanatory variables, while rumor trust and rumor consequence were deemed as explained objects. Relatives’ and friends’ concerns were introduced as the contingent variable so as to construct a theoretical model of epidemic rumor trust and consequences. According to the research result, effective countermeasures and suggestions have been proposed for government’ s epidemic control and individual rumor identification.

Key words: Rumor trust, Rumor consequence, Rumor theory, Social involvement, Relatives’ and friends’ concerns, COVID-19