Document,Informaiton & Knowledge ›› 2021, Vol. 38 ›› Issue (1): 76-84.doi: 10.13366/j.dik.2021.01.076

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Research on the Influencing Factors of Users’ Emotion in Collaborative Information Seeking: Based on Self-efficacy and Task Complexity

  

  • Online:2021-01-10 Published:2021-03-04

Abstract: [Purpose/Significance]Investigating the influences of self-efficacy and task complexity on the emotion of collaborative information seeking users could provide some references to improve users’ information seeking experience, efficiency and the information seeking system.[Design/Methodology]With the use of the General Self-efficacy Scale (GSES) and Positive and Negative Affect Schedule (PANAS), users’ self-efficacy and emotion were studied. The effects of high and low self-efficacy, as well as the low, medium and high complexity tasks on collaborative information seeking users’ emotion were also explored.
[Findings/Conclusion]Self-efficacy has significant impact on positive emotion of collaborative information seeking users, while the impact on negative emotion is not obvious; Task complexity has no significant influence on positive or negative emotion of collaborative information seeking users.[Originality/Value]This study could provide reference for verifying the theoretical models of information behavior, understanding users’ information seeking behavior and improving promotion strategies of information seeking.

Key words: Collaborative information seeking, Users’ emotion, Self-efficacy, Task complexity, Positive emotion, Negative emotion