图书情报知识 ›› 2026, Vol. 43 ›› Issue (3): 104-117.doi: 10.13366/j.dik.2026.03.104

• 情报、信息与共享 • 上一篇    下一篇

助农带货短视频用户认知特征与参与行为研究

邓程, 李奕萱, 张雪, 秦春秀, 韩梓瑞   

  1. 西安电子科技大学经济与管理学院,西安,710126
  • 出版日期:2026-05-10 发布日期:2026-07-26
  • 通讯作者: 李奕萱(ORCID: 0009-0006-5466-4584),硕士研究生,研究方向:信息用户行为与企业数字责任,Email: lyxuan20030821@163.com。
  • 作者简介:邓程(ORCID: 0009-0002-1741-0447),博士,讲师,研究方向:信息用户行为与企业数字责任,Email: dengcheng@xidian.edu.cn;张雪(ORCID: 0009-0007-2830-6342),博士,讲师,研究方向:学科交叉与数据挖掘,Email: zhangxue@mail.las.ac.cn;秦春秀(ORCID:0000-0002-7809-4145),博士,教授,研究方向:知识管理与知识服务,Email: cxqin@xidian.edu.cn;韩梓瑞(ORCID: 0009-0009-5735-9552),硕士研究生,研究方向:用户信息行为,Email: 1363540859@qq.com。
  • 基金资助:
    本文系国家自然科学基金青年项目“企业数字责任的测量、前因组态及其对数字品牌建设的影响机理研究”(72402168)和教育部人文社科青年项目“数字情境下双维转型战略助力企业绿色转型:作用效应与实现路径研究”(23XJC630001)的研究成果之一。

User Cognitive Characteristics and Participation Behaviors Regarding Short Videos for Agricultural Product Promotion

DENG Cheng, LI Yixuan, ZHANG Xue, QIN Chunxiu, HAN Zirui   

  1. School of Economics and Management, Xidian University, Xi'an, 710126
  • Online:2026-05-10 Published:2026-07-26
  • Contact: Correspondence should be addressed to LI Yixuan, Email: lyxuan20030821@163.com, ORCID:0009-0006-5466-4584
  • Supported by:
    This is an outcome of the Youth Project "Research on the Measurement and Antecedent Configuration of Firm's Corporate Digital Responsibility and Its Influence Mechanism on Digital Brand Building"(72402168)supported by National Natural Science Foundation of China, and the Youth Project for Humanities and Social Sciences Research "Dual-Dimensional Transformation Strategy Empowering Green Transition in Manufacturing Enterprises under the Digital Environment: Effect Mechanisms and Implementation Pathways"(23XJC630001)supported by the Ministry of Education of the People's Republic of China.

摘要: [目的/意义]基于信息用户视角,旨在厘清助农带货短视频用户认知特征、情感聚合过程及认知-情感单元对用户参与行为的触发机制。[研究设计/方法]选取抖音平台“东方甄选自营产品”相关账号下347个短视频的5,357条在线评论数据,利用扎根理论开展三级编码;结合认知-情感系统理论构建用户认知特征及其参与行为模型,提炼关键要素及权重,并运用贪心算法识别“认知-情感-行为”代表路径。[结果/结论]归纳出产品认知、内容认知、品牌认知和主播认知四种用户认知特征;揭示了表层情感与深层情感通过三种机制实现聚合并激活认知-情感单元;将用户参与行为划分为社群互动行为与消费互动行为,并提炼出四类典型认知-情感单元。[创新/价值]将认知-情感系统理论引入助农带货短视频情境,拓展了该理论在信息用户行为领域的解释边界,为农产品电商短视频创作与助农实践提供理论依据。

关键词: 助农带货短视频, 用户参与行为, 用户认知特征, 农产品电商, 认知-情感系统理论

Abstract: [Purpose/Significance] This paper, from the perspective of information user-centered, aims to clarify the user cognitive characteristics, emotional aggregation process, and the triggering mechanism of cognitive-affective unit on user participation behaviors within agricultural product promotion short videos. [Design/Methodology] This paper selects 5,357 online comments from 347 short videos on the "Dongfang Zhenxuan's Own Products" account on the TikTok platform, and conducts a three-level coding using Grounded Theory. It combines the Cognitive-Affective Personality System Theory(CAPS)to construct a user cognitive characteristic and participation behavior model, extracts key elements and weights, and uses the Greedy Algorithm to identify the "cognitive-affective-behavior" representative path. [Findings/Conclusion] Four user cognitive characteristics are identified: product cognition, content cognition, brand cognition, and streamer cognition. Surface-level and deep-level emotions converge through three mechanisms, activating cognitive-affective units. User participation behavior are divided into community interaction and consumption interaction, with four typical cognitive-affective units identified. [Originality/Value] This study introduces CAPS into the context of agricultural product promotion short videos, extending its explanatory boundary in the information user behavior domain, and provides a theoretical basis for short video content creation and agricultural assistance practices in agricultural product e-commerce.

Keywords: Short video for agricultural product promotion, User participation behavior, User cognitive characteristics, Agricultural product e-commerce, Cognitive-Affective Personality System(CAPS)