图书情报知识 ›› 2024, Vol. 41 ›› Issue (5): 128-137,149.doi: 10.13366/j.dik.2024.05.128

• 知识、学习与管理 • 上一篇    下一篇

组态视角下Y世代移动数字过度使用的影响因素研究

巩洪村1,2 ,邓三鸿1,2 ,杨杰1,2 ,孔嘉1,2 ,曹高辉3   

  1. 1.南京大学信息管理学院,南京,210023;
    2.江苏省数据工程与知识服务重点实验室,南京,210023;
    3.华中师范大学信息管理学院,武汉,430079
  • 出版日期:2024-09-10 发布日期:2024-11-03
  • 通讯作者: 邓三鸿(ORCID:0000-0002-6910-3935),博士,教授,研究方向:信息分析、科学计量等,Email:sanhong@nju.edu.cn。
  • 作者简介:巩洪村(ORCID:0000-0002-7334-4942),博士研究生,研究方向:信息行为,Email:hongcun_gong@163.com;杨杰(ORCID:0000-0002-1276-0483),博士研究生, 研究方向:信息计量、创新评价等,Email:alexjieyang@outlook.com;孔嘉(ORCID:0000-0002-4285-9636),博士研究生,研究方向:信息计量、信息分析,Email:kongjia@smail.nju.edu.cn;曹高辉(ORCID:0000-0002-2760-4889),博士,教授,研究方向:知识组织、信息行为等,Email:ghcao@mail.ccnu.edu.cn。
  • 基金资助:
    本文系国家社会科学基金重大项目“面向国家战略的情报学教育与发展研究”(20&ZD332)和中央高校基本科研业务费专项资金(0108/14370317)的研究成果之一。

Unravelling Factors Influencing Generation Y's Digital Overuse via Configurational Perspective

GONG Hongcun1,2, DENG Sanhong1,2, YANG Jie1,2, KONG Jia1,2, CAO Gaohui3   

  1. 1.School of Information Management, Nanjing University, Nanjing, 210023;
    2.Jiangsu Key Laboratory of Data Engineering and Knowledge Service, Nanjing, 210023;
    3. School of Information Management, Central China Normal University, Wuhan, 430079
  • Online:2024-09-10 Published:2024-11-03
  • Contact: Correspondence should be addressed to DENG Sanhong, Email:sanhong@nju.edu.cn, ORCID:0000-0002-6910-3935
  • Supported by:
    This is an outcome of the Major Project "Research on Information Science Education and Development for National Strategy"(20&ZD332) supported by National Social Science Foundation of China and Fundamental Scientific Research Expenses Foundation for the Central Universities(0108/14370317).

摘要: [目的/意义]数字过度使用对用户福祉、人际关系、工作生产力等产生了负面社会影响,探索移动数字过度使用前因的复杂作用机制,以期帮助用户迈向适度且有意义的人机交互,缓解数字技术产生的负面影响。[研究设计/方法]基于数字幸福感框架,从个人、设备及环境三个层面的因素出发,构建Y世代移动数字过度使用的组态模型。收集关于Y世代数字用户的158份问卷数据,通过NCA方法分析数字过度使用的必要条件,并通过fsQCA分析用户数字过度使用的条件组态。[结论/发现]结果发现了数字素养、感知数字幸福感应用有用性、社会数字压力三个必要条件,以及四条数字过度使用的等效路径,其中,性别、特质错失焦虑、实际数字使用时长以及非工作时间的电子通信期望是导致用户移动数字过度使用的核心条件。[创新/价值]将数字过度使用行为定位于非临床视角,在成瘾框架外证实了前因与移动数字过度使用之间因果关系的非对称性,扩展了对数字过度使用产生机理的认识。

关键词: 数字过度使用, Y世代, 数字幸福感, 影响因素, 组态分析, 模糊集定性比较分析(fsQCA)

Abstract: [Purpose/Significance] Digital overuse has a negative social impact on user well-being, interpersonal relationships, and work productivity. Exploring the complex mechanisms underlying the antecedents of mobile digital overuse helps users move toward moderate and meaningful human-computer interactions and mitigate the negative effects of digital technology. [Design/Methodology] Based on the framework of digital well-being, this paper constructs a configuration model of mobile digital overuse of Generation Y through exploring the combinations and interplay of personal, device and environment attributes in leading to digital overuse in Generation Y. Empirical data are collected via online survey to Generation Y respondents in China in 2023 with 158 valid responses. The necessary conditions of digital overuse are analyzed by NCA, and the conditional analysis of digital overuse are analyzed by fsQCA. [Findings/Conclusion] Three necessary conditions and four paths leading to digital overuse are found respectively such as digital literacy, perceived usefulness of digital well-being applications, and social digital pressure, and among which gender, fear of missing out, actual digital usage hours, and non-work time electronic communication expectation are the core conditions leading to users' mobile digital overuse. [Originality/Value] This study locates digital overuse behavior from a non-clinical perspective and confirms the asymmetrical nature of mobile digital overuse causality outside of an addiction framework, expanding the understanding of the mechanisms that generate digital overuse.

Keywords: Digital overuse, Generation Y, Digital well-being, Influencing factors, Configuration perspective, Fuzzy-set Qualitative Comparative Analysis(fsQCA)