DOCUMENTATION,INFORMATION & KNOWLEDGE ›› 2014, Vol. 0 ›› Issue (2): 11-17.doi: 10.13366/j.dik.2014.02.011

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A Heuristic Evaluation Framework for Information Quality of Wikipedia Articles

  

  • Online:2014-03-10 Published:2014-03-10

Abstract:

Based on detailed introduction for concepts and evaluation research status of Wikipedia articles’ information quality, this paper analyzes the characteristics and problems of Wikipedia articles’ information quality according to the theoretical research and practice cases(the research literatures and the Wikipedia’s communities), and constructs the heuristic framework for information quality assessment of Wikipedia articles, which is a multidimensional structure consisting of general concepts, relations, classifications, and methodologies. It can provide the heuristic standards and methods for all kinds of Wikipedia users, and references, benchmarks for subsequent empirical or experimental researches.

Keywords: Wikipedia, Information quality, Heuristic evaluation, Framework, Wikipedia communities, Wikipedia articles