Documentation, Informaiton & Knowledge ›› 2024, Vol. 41 ›› Issue (5): 128-137,149.doi: 10.13366/j.dik.2024.05.128

• Knowledge, Learning & Management • Previous Articles     Next Articles

Unravelling Factors Influencing Generation Y's Digital Overuse via Configurational Perspective

GONG Hongcun1,2, DENG Sanhong1,2, YANG Jie1,2, KONG Jia1,2, CAO Gaohui3   

  1. 1.School of Information Management, Nanjing University, Nanjing, 210023;
    2.Jiangsu Key Laboratory of Data Engineering and Knowledge Service, Nanjing, 210023;
    3. School of Information Management, Central China Normal University, Wuhan, 430079
  • Online:2024-09-10 Published:2024-11-03
  • Contact: Correspondence should be addressed to DENG Sanhong, Email:sanhong@nju.edu.cn, ORCID:0000-0002-6910-3935
  • Supported by:
    This is an outcome of the Major Project "Research on Information Science Education and Development for National Strategy"(20&ZD332) supported by National Social Science Foundation of China and Fundamental Scientific Research Expenses Foundation for the Central Universities(0108/14370317).

Abstract: [Purpose/Significance] Digital overuse has a negative social impact on user well-being, interpersonal relationships, and work productivity. Exploring the complex mechanisms underlying the antecedents of mobile digital overuse helps users move toward moderate and meaningful human-computer interactions and mitigate the negative effects of digital technology. [Design/Methodology] Based on the framework of digital well-being, this paper constructs a configuration model of mobile digital overuse of Generation Y through exploring the combinations and interplay of personal, device and environment attributes in leading to digital overuse in Generation Y. Empirical data are collected via online survey to Generation Y respondents in China in 2023 with 158 valid responses. The necessary conditions of digital overuse are analyzed by NCA, and the conditional analysis of digital overuse are analyzed by fsQCA. [Findings/Conclusion] Three necessary conditions and four paths leading to digital overuse are found respectively such as digital literacy, perceived usefulness of digital well-being applications, and social digital pressure, and among which gender, fear of missing out, actual digital usage hours, and non-work time electronic communication expectation are the core conditions leading to users' mobile digital overuse. [Originality/Value] This study locates digital overuse behavior from a non-clinical perspective and confirms the asymmetrical nature of mobile digital overuse causality outside of an addiction framework, expanding the understanding of the mechanisms that generate digital overuse.

Keywords: Digital overuse, Generation Y, Digital well-being, Influencing factors, Configuration perspective, Fuzzy-set Qualitative Comparative Analysis(fsQCA)