图书情报知识 ›› 2025, Vol. 42 ›› Issue (6): 39-50.doi: 10.13366/j.dik.2025.06.039

• 专题(2)·以人为本的AI拟人化设计 • 上一篇    下一篇

虚拟同伴的幽默风格:语言拟人化对于学业压力的缓解作用

姜婷婷1,2, 裴希2, 田慧溢2, 许艳闰2   

  1. 1.武汉大学数据智能研究院,武汉,430072;
    2.武汉大学信息管理学院,武汉,430072
  • 出版日期:2025-11-10 发布日期:2026-01-17
  • 通讯作者: 姜婷婷(ORCID: 0000-0002-5310-2073),博士,教授,研究方向:信息行为、人智交互、人本数据挖掘、用户体验测量,Email: tij@whu.edu.cn。
  • 作者简介:裴希(ORCID: 0009-0008-0082-2668),硕士研究生,研究方向:人智交互,Email: 2018301040247@whu.edu.cn;田慧溢(ORCID: 0000-0002-7527-7691),博士研究生,研究方向:人智交互、信息行为,Email: tianhuiyi@whu.edu.cn;许艳闰(ORCID: 0000-0003-0641-0329),博士研究生,研究方向:人智交互、信息行为,Email: Yarunx@whu.edu.cn。
  • 基金资助:
    本文系国家社会科学基金重大项目“人本人工智能驱动的信息服务体系重构与应用研究”(22&ZD325)的研究成果之一。

Humor Styles in Virtual Companions:Exploring the Role of Anthropomorphic Language in Alleviating

JIANG Tingting1,2, PEI Xi2, TIAN Huiyi2, XU Yanrun2   

  1. 1.Research Institute for Data Intelligence, Wuhan University, Wuhan, 430072;
    2. School of Information Management, Wuhan University, Wuhan, 430072
  • Online:2025-11-10 Published:2026-01-17
  • Contact: Correspondence should be addressed to JIANG Tingting, Email: tij@whu.edu.cn, ORCID:0000-0002-5310-2073
  • Supported by:
    This is an outcome of the Major Project "Information Service System Restructuring and Application Driven by Human-Centered Artificial Intelligence"(22&ZD325)supported by National Social Science Foundation of China.

摘要: [目的/意义]作为一种社交聊天机器人,虚拟同伴在为学生群体提供心理健康支持方面表现出较大潜力。揭示虚拟同伴的幽默风格对学业压力缓解效果的影响及其内在机制,有助于为制定其语言拟人化策略提供实证依据。[研究设计/方法]开展了一项单因素(虚拟同伴幽默风格:自强型/亲和型)组间实验,通过招募大学生,让其与虚拟同伴系统进行对话交互以缓解压力,并采用成熟量表观测他们的感知社会支持、亲密感、压力变化及其对虚拟同伴的使用意愿。[结论/发现]与自强型相比,亲和型幽默风格是一种更有效的人工智能语言拟人化策略。具有亲和型幽默风格的虚拟同伴可以通过提高用户的感知社会支持带来更大的感知压力变化,同时可以增加亲密感并提升使用意愿。此外,个体场认知风格存在显著调节作用,即亲和型幽默风格会让场依赖型用户感知到更高的社会支持。[创新/价值]丰富了虚拟同伴在心理健康领域中的研究,为人工智能系统语言拟人化设计提供了理论和实践指导。

关键词: 虚拟同伴, 拟人化, 幽默风格, 学业压力, 场认知风格

Abstract: [Purpose/Significance] As a social bot, virtual companions have shown significant potential in delivering mental health support to student populations. This study aims to reveal impact of the humor style employed by virtual companions on the alleviation of academic stress and to identify its underlying mechanisms, thereby providing empirical evidence for the development of anthropomorphic language design in virtual companion interactions. [Design/Methodology] An inter-group controlled experiment was conducted based on a one-factor between-subjects design, manipulating the virtual companions' humor style (self-enhancing vs. affiliative). University students were recruited to interact with a virtual companion system designed to alleviate stress, while their perceived social support, sense of intimacy, stress level changes, and willingness to continue using the virtual companion system were measured by validated scales. [Findings/Conclusion] Compared with the self-enhancing type, the affiliative type of humor style is a more effective anthropomorphism strategy for artificial intelligence language design. Virtual companions with an affiliative type of humor style can bring about greater perceived stress reduction by enhancing users' perceived social support, whereas increasing the intimacy and their willingness to use the virtual companion. Moreover, the individual field cognitive style plays a significant moderating role, that is, field-dependent users will experience higher perceived social support when interacting with virtual companions using affiliative type of humor style. [Originality/Value] It enriches the research on virtual companions within the domain of mental health, providing both theoretical insights and practical guidance for the anthropomorphic language design in AI systems.

Keywords: Virtual companion, Anthropomorphism, Humor style, Academic stress, Field cognitive style