图书情报知识 ›› 2025, Vol. 42 ›› Issue (3): 131-144,158.doi: 10.13366/j.dik.2025.03.131

• 知识、学习与管理 • 上一篇    下一篇

涨知识了?泛知识直播中多重沟通和多模态展示对用户知识采纳和持续参与的影响

贾明霞1, 张晓宇2, 赵宇翔2   

  1. 1.南京理工大学经济管理学院,南京,210094;
    2.南京大学信息管理学院,南京,210023
  • 出版日期:2025-05-10 发布日期:2025-06-23
  • 通讯作者: 赵宇翔(ORCID: 0000-0001-9281-3030),博士,教授,研究方向:人机交互、网络信息资源管理,Email:yxzhao@vip.163.com。
  • 作者简介:贾明霞(ORCID: 0000-0003-0586-9613),博士研究生,研究方向:用户信息行为,Email:15927646272@163.com;张晓宇(ORCID: 0000-0001-9975-7924),硕士研究生,研究方向:用户信息行为,Email:zxynju@smail.nju.edu.cn。
  • 基金资助:
    本文系国家自然科学基金面上项目“公共文化服务领域开放数据的价值共创机制及实现模式研究”(72074112)和“价值共创视角下老年群体数字素养的影响机理与培育模式研究”(72374104)的研究成果之一。

Increasing Your Knowledge? The Impact of Multicommunication and Multimodal Display in Pan-knowledge Live Streaming on Users' Knowledge Adoption and Continuous Engagement

JIA Mingxia1, ZHANG Xiaoyu2, ZHAO Yuxiang2   

  1. 1. School of Economics and Management, Nanjing University of Science and Technology, Nanjing, 210094;
    2.School of information Management, Nanjing University, Nanjing, 210023
  • Online:2025-05-10 Published:2025-06-23
  • Contact: Correspondence should be addressed to ZHAO Yuxiang, Email: yxzhao@vip.163.com, ORCID: 0000-0001-9281-3030
  • Supported by:
    This is an outcome of the project "Research on the Value Co-creation Mechanism and Implementation Mode of Open Data in the Field of Public Cultural Services"(72074112)and the project "Research on the Influence Mechanism and Cultivation Model of Digital Literacy for the Elderly from the Perspective of Value Co-creation"(72374104), both supported by National Natural Science Foundation of China.

摘要: [目的/意义]随着网络用户对泛娱乐类视频产生审美疲劳,在全民科普时代,泛知识直播逐渐成为各社交媒体平台新的发展契机和增长点。探索泛知识直播中的互动特征对用户的泛知识采纳与持续参与意愿的影响,有助于促进直播相关行业的健康发展,提升知识的社会覆盖度。[研究设计/方法]基于手段—目的链理论框架,构建了用户知识采纳与持续参与意愿的影响模型。采用移动经验取样法追踪55位直播用户在10天内使用直播获取和采纳知识的即时回应数据,利用偏最小二乘结构方程进行模型验证,并采用半结构化访谈获取事件的关键描述作为补充。[结论/发现]泛知识直播中的多重沟通和多模态展示存在双刃剑效应,两者通过积极(准社会互动和替代学习)和消极(错失焦虑和信息囤积)两条路径影响用户的知识采纳效果和持续参与意愿。此外,知识采纳效果在部分中介替代学习与持续参与意愿关系的同时,也完全中介信息囤积与持续参与意愿关系。[创新/价值]丰富了用户知识采纳与参与行为的理论与实践体系,为直播中开展知识科普全民化提供有益参考。

关键词: 泛知识直播, 知识采纳, 持续参与, 多重沟通, 多模态展示

Abstract: [Purpose/Significance] As Internet users grow aesthetically fatigued with pan-entertainment videos, in the era of universal science popularization, pan-knowledge live streaming has gradually emerged as a new opportunity and growth point for various social media platforms. Exploring the interactive features in pan-knowledge live streaming and their impact on users' knowledge adoption and willingness to sustained participation can help promote the healthy development of live streaming-related industries and enhance the social coverage of knowledge. [Design/Methodology] This paper built a research model of users' knowledge adoption and continuous participation willingness based on the Means-End Chain(MEC)framework. The mobile experience sampling method was used to track the immediate response data of 55 live streaming users who utilized live streaming to acquire and adopt knowledge over 10 days. The model was validated using PLS-SEM, supplemented by semi-structured interviews to obtain key descriptions of events. [Findings/Conclusion] The findings uncover a double-edged effects of multicommunication and multimodal display in pan-knowledge live streaming, which impact users' knowledge adoption and willingness to sustained participation through both positive way(para-social interactions and vicarious learning)and negative way(fear of missing out and information hoarding). Additionally, the knowledge adoption partially mediates the relationship between vicarious learning and continuous engagement intention, while also fully mediating the relationship between information hoarding and continuous engagement intention. [Originality/Value] These findings provides useful references for promoting knowledge popularization among the public in live streaming, as well as enrich the theoretical and practical implications of user knowledge adoption and engagement behaviors.

Keywords: Pan-knowledge live streaming, Knowledge adoption, Continuous engagement, Multicommunication, Multimodal display