图书情报知识 ›› 2026, Vol. 43 ›› Issue (2): 143-157.doi: 10.13366/j.dik.2026.02.143

• 情报、信息与共享 • 上一篇    下一篇

数字融入悖论:老年人短视频平台沉浸—成瘾困境影响机理的混合方法研究

吴大伟1, 赵宇翔1,2, 张妍3,4, 习婉钰5   

  1. 1.南京理工大学经济管理学院,南京,210094;
    2.南京大学信息管理学院,南京,210023;
    3.南京大学数据管理创新研究中心,苏州,215163;
    4.南京大学前沿科学学院,苏州,215163;
    5.南京中医药大学养老服务与管理学院,南京,210023
  • 出版日期:2026-03-10 发布日期:2026-05-21
  • 通讯作者: 赵宇翔(ORCID: 0000-0001-9281-3030),博士,教授,研究方向:用户信息行为、人机交互,Email: yxzhao@vip.163.com。
  • 作者简介:吴大伟(ORCID: 0000-0001-5738-1287),博士研究生,研究方向:用户信息行为,Email: fyawdw@163.com;张妍(ORCID: 0000-0003-1930-519X),博士研究生,研究方向:网络信息资源管理,Email: strawberries_z@163.com;习婉钰(ORCID: 0000-0001-7087-9848),博士,副教授,研究方向:老年心理与人机交互,Email: xiwanyu@njucm.edu.cn。
  • 基金资助:
    本文系国家社会科学基金重大项目“智能时代提升全民数字素养的理论和实践研究”(24&ZD180)研究成果之一。

Digital Inclusion Paradox: A Mixed-Methods Study of Engagement and Addiction Dilemma on Short Video Platforms for Older Adults

WU Dawei1, ZHAO Yuxiang1,2, ZHANG Yan3,4, XI Wanyu5   

  1. 1. School of Economics and Management, Nanjing University of Science and Technology, Nanjing, 210094;
    2. School of Information Management, Nanjing University, Nanjing, 210023;
    3. Research Institute for Data Management & Innovation, Nanjing University, Suzhou, 215163;
    4. School of Frontier Sciences, Nanjing University, Suzhou, 215163;
    5. Department of Aging Services and Management, Nanjing University of Chinese Medicine, Nanjing, 210023
  • Online:2026-03-10 Published:2026-05-21
  • Contact: Correspondence should be addressed to ZHAO Yuxiang, Email: yxzhao@vip.163.com, ORCID: 0000-0001-9281-3030
  • Supported by:
    This is an outcome of the Major Project "Theoretical and Practical Research on Enhancing Digital Literacy of the General Public in the Age of Intelligence"(24&ZD180)supported by National Social Science Foundation of China.

摘要: [目的/意义]探究老年人短视频沉浸—成瘾困境这一数字融入悖论的影响机理,为促进老年人积极、健康地使用短视频平台提供参考。[研究设计/方法]采用定量-定性的混合研究设计,基于社会技术系统理论和使用与满足理论构建影响因素模型。在定量研究阶段,基于226份问卷进行结构方程模型分析;在定性研究阶段,对13位老年人进行追踪式半结构化访谈。[结论/发现]定量研究结果表明,短视频示能性和数字反哺均能够正向影响娱乐性满足和功用性满足。同时,两类满足感对短视频沉浸感产生正向影响,短视频沉浸感和娱乐性满足对短视频成瘾产生正向影响,功用性满足对短视频成瘾的影响不显著。另外,数字反哺对短视频示能性和两类满足感之间关系起到负向的调节作用。定性研究结果佐证了定量研究的结论,并为探讨构念间的因果机理提供了语料支持。[创新/价值]从技术融入悖论的视角为学界理解老年人短视频平台沉浸—成瘾困境提供参考,同时采用混合研究设计发现了数字反哺和短视频示能性之间矛盾性的交互效应。

关键词: 沉浸—成瘾困境, 短视频, 老年人, 示能性, 数字反哺, 混合研究方法

Abstract: [Purpose/Significance] To provide insights for promoting older adults to use short video platforms positively and healthily, this study explores the mechanisms underlying the digital inclusion paradox of older users' engagement-addiction dilemma to short videos. [Design/Methodology] A mixed quantitative-qualitative research design was employed, and an influencing factors model was grounded in sociotechnical systems theory and the uses and gratifications theory. In the quantitative research phase, a structural equation model analysis was carried out based on 226 questionnaires. In the qualitative research phase, semi-structured interviews were conducted through tracking 13 older people. [Findings/Conclusion] The quantitative results indicate that both short video affordance and digital reverse mentoring can positively influence hedonic gratification and utilitarian gratification. At the same time, both types of gratification have a positive impact on the sense of short video immersion. Moreover, the sense of short video immersion and hedonic gratification have a positive impact on short video addiction, while the impact of utilitarian gratification on short video addiction is not significant. In addition, digital reverse mentoring plays a negatively moderating role in the relationship between the affordance of short video and the two types of gratification. The results of qualitative research verify the findings of the quantitative research and provide support for exploring the causal mechanisms between the constructs. [Originality/Value] This study innovatively offers insights for the scholarly community to understand the elderly's engagement-addiction dilemma on short video platforms from the perspective of the technology integration paradox. Additionally, the mixed-methods design is used to reveal the contradictory interaction effects between digital reverse mentoring and short video affordances.

Keywords: Engagement and addiction dilemma, Short video, Older adults, Affordance, Digital reverse mentoring, Mixed-methods