图书情报知识 ›› 2015, Vol. 0 ›› Issue (6): 79-88.doi: 10.13366/j.dik.2015.06.079

• 情报、信息与共享 • 上一篇    下一篇

用户行为在信息检索中的研究现状及发展动态评述

杨海锋   

Review on the Research Status and Development Trend of Users Behavior in Information Retrieval

摘要:

用户搜索行为已受到了学者们的广泛研究,并涌现出了许多优秀的研究成果??,本文跟踪国内外重要研究成果,对其研究现状进行了总结和评述,并提出了面临的诸多挑战。研究主要涉及到不同类型的用户、检索行为的类别、主要研究方法、实际应用几个方面。研究结果表明,搜索用户的行为研究更加隐式化和细分化,研究数据收集更加多样科学化,研究方法和模型更加丰富化,实际应用更加广泛化。用户搜索行为中包含着非常重要的隐式信息,借助科学的数据收集和分析方法对其进行充分挖掘和应用将不断改进检索系统的服务能力,提高用户的检索满意度。但由于用户检索行为的随机性、隐含性等特点,目前对检索用户行为的研究还存在许多不足之处,比如研究针对特定实验环境开展而通用性和外效性不强,因为其无法确保抽样数据的充分性和多样性等。

关键词: 信息检索, 搜索引擎, 用户行为, 隐式反馈, 查询, 点击

Abstract:

Scholars have maken extensive research on user behavior, and many excellent achievements have come forward. This paper followed major research achievements, summarized and reviewed the research status of search behavior, and raised some challenges we face. Research mainly involved user classification, types of user behavior, research methods, practical application. The results showed that research of user behavior is more implicit and segmented, data collection is more diverse and scientific, research methods and models are richer, practical application is more extensive. We must fully mine and use user search behavior with methods of the scientific data collection and analysis, which contains very important implict information, to improve retrieval ability and improve user satisfaction. However, due to the randomness and implicity of retrieval behavior, there are still many shortcomings in current research on user behavior, such as the study carried out in the specific experimental environment, so the study lack versatility and external validity because it couldn’t ensure the sample data adequacy and diversity.

Key words: Information retrieval, Search engine, User behavior, Implict feedback, Query, Click