图书情报知识 ›› 2022, Vol. 39 ›› Issue (6): 133-142.doi: 10.13366/j.dik.2022.06.133

• 情报、信息与共享 • 上一篇    下一篇

社交媒体APP用户的移动搜索行为研究:情境、策略与路径

梁少博,陈韵怡,任檐雨   

  • 出版日期:2022-11-10 发布日期:2023-02-24

Mobile Search Behavior of Social Media App Users:Context, Strategy and Path

  • Online:2022-11-10 Published:2023-02-24

摘要: [目的/意义]从搜索情境、搜索策略和行为路径三个方面探究用户使用社交媒体APP时的移动搜索行为,有助于深入了解用户在社交媒体这一垂直类APP上的信息行为特征。[研究设计/方法]招募40名用户作为实验被试,通过结构化日志的方法,获取用户在20天内使用社交媒体APP移动搜索时的行为数据、情境信息等,揭示用户使用社交媒体APP进行移动搜索的行为特征。[结论/发现]用户使用社交媒体进行移动搜索的时长总体较短,搜索地点分布较为集中。在社交媒体使用情境下,用户的移动搜索任务以信息类为主,移动搜索动机的分布较为平均,不同搜索任务、搜索动机、搜索主题间存在不同的关联。社交媒体用户在初始搜索后,会发生继续搜索、分享搜索结果等行为,并伴随着APP交互路径的转移。[创新/价值]聚焦了用户在社交媒体APP上的搜索行为,是对移动互联网环境下社会化搜索行为研究的补充。


关键词: 移动搜索, 社交媒体, 信息行为, 搜索策略, 用户行为

Abstract: [Purpose/Significance] This paper explores users' mobile search behavior when using social media apps from three aspects of search context, search strategy and behavior path. It is helpful to deeply understand users' information behavior characteristics on social media apps. [Design/Methodology] In this paper, 40 users were recruited as experimental subjects for a fee, and their behavioral data and contextual information during using social media apps for mobile search within 20 days were obtained through the method of structured logs and analyzed to reveal the behavioral characteristics of users using social media APP for mobile search. [Findings/Conclusion] The users' mobile search time of using social media is generally short, and the search locations are relatively centralized.In the context of social media usage, users' mobile search tasks are mainly about informational, and the distribution of mobile search motivations is relatively average.There are different associations between different search tasks, search motivations and search topics. After initial search, social media users will continue to search, share search results or engage in other behaviors, accompanied by the switching of app interaction path. [Originality/Value] The innovation of this paper mainly focuses on users' search behavior on social media APPs, which is a supplement to the study of social search behavior in the mobile Internet environment.

Key words: Mobile search, Social media, Information behavior, Search strategy, User behavior