DOCUMENTATION,INFORMATION & KNOWLEDGE ›› 2013, Vol. 0 ›› Issue (6): 84-89.

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Analysis of the Effect of Charge on Personalized Reference Service of National Library of China

  

  • Online:2013-11-10 Published:2013-11-10

Abstract:

The writer compares and analyses the firsthand data which are acquired from the frontline of reference service according to linking theory with practice, and it investigates the change of service mode and the effect on volume and structure of service caused by the reduction of charge and rank. Then some suggestions are given.

Key words: Charge, Personalized service, Reference service, Effect, National Library of China