图书情报知识 ›› 2024, Vol. 41 ›› Issue (6): 94-101,165.doi: 10.13366/j.dik.2024.06.094

• 图书、文献与交流 • 上一篇    下一篇

人工智能赋能智慧图书馆发展的作用机制

王曦   

  1. 北京大学考古文博学院,北京,100871
  • 出版日期:2024-11-10 发布日期:2025-01-04

The Mechanism of Artificial Intelligence Enabling the Development of Smart Libraries

WANG Xi   

  1. School of Archaeology and Museology, Peking University, Beijing, 100871
  • Online:2024-11-10 Published:2025-01-04

摘要: [目的/意义]聚焦剖析人工智能赋能智慧图书馆发展的作用机制,为智慧图书馆建设提供参考。[研究设计/方法]运用扎根理论,深度访谈图书馆领域的专家与从业人员,采用编码技术处理数据,构建人工智能赋能智慧图书馆发展的作用机制模型。[结论/发现] 智慧图书馆在人工智能技术环境中的发展机制是一个综合技术支撑与用户体验优化的复杂过程。智慧技术层面,人工智能增强了图书馆的日常运营效能;智慧资源层面,提升资源利用、采编、组织的效率;智慧空间方面,打造更加人性化、个性化的学习交流环境;智慧服务层面,提升了服务响应速度与质量,提高用户的满意度与忠诚度;智慧管理层面,为管理决策、绩效考核和资源优化提供有力支持。[创新/价值]揭示了人工智能赋能智慧图书馆发展的作用机制,推进智慧图书馆理论研究,为图书馆管理者提供策略参考。

关键词: 智慧图书馆, 人工智能, 智慧技术, 智慧资源

Abstract: [Purpose/Significance] This study focuses on analyzing the mechanism of artificial intelligence enabling the development of smart libraries, and provides reference for the construction of smart library. [Design/Methodology] Employing Grounded theory, in-depth interviews with experts and practitioners in the library field, and coding techniques to process the collected data, we construct a conceptual model of the mechanism of action of AI-enabled smart library development. [Findings/Conclusion] The development mechanism of smart libraries in the artificial intelligence technology environment is a complex process that integrates technical support and user experience optimization. At the level of smart technology, artificial intelligence enhances the daily operational efficiency of the libraries; at the level of smart resources, it improves the efficiency of resource utilization, acquisition, and organization; in terms of smart space, it creates a more humanized and personalized learning and communication environment; at the level of smart services, it improves the service response speed and quality, and enhances user satisfaction and loyalty; in terms of smart management, it provides strong support for management decision-making, performance assessment, and resource optimization. [Originality/Value] This study reveals the action mechanism of artificial intelligence empowering the development of smart libraries, advancing the theoretical research on smart libraries and offering strategic references for library managers.

Keywords: Smart library, Artificial Intelligence, Smart technology, Smart resources