图书情报知识 ›› 2024, Vol. 41 ›› Issue (6): 83-93,112.doi: 10.13366/j.dik.2024.06.083

• 图书、文献与交流 • 上一篇    下一篇

技术驱动与体验牵引并重: 数字文化高质量发展路径探析

姜婷婷1,2,3 ,陈雪3 ,孙竹墨3   

  1. 1.武汉大学数据智能研究院,武汉,430072;
    2.武汉大学文化遗产智能计算实验室,武汉,430072;
    3.武汉大学信息管理学院,武汉,430072
  • 出版日期:2024-11-10 发布日期:2025-01-04
  • 作者简介:陈雪(ORCID: 0009-0000-7547-9149),硕士研究生,研究方向:人智交互、信息行为,Email: chenxue098@126.com;孙竹墨(ORCID: 0000-0002-9277-4059),博士研究生,研究方向:人智交互、信息行为,Email: sunzhumo@whu.edu.cn。
  • 基金资助:
    本文系国家社会科学基金重大项目“人本人工智能驱动的信息服务体系重构与应用研究”(22&ZD325)的研究成果之一。

Technology-Driven and User Experience-Focused: Identifying the Pathway for High-Quality Development of Digital Culture

JIANG Tingting1,2,3 ,CHEN Xue3 ,SUN Zhumo3   

  1. 1.Research Institute for Data Intelligence, Wuhan University, Wuhan, 430072;
    2. Intelligent Computing Laboratory for Cultural Heritage, Wuhan University, Wuhan, 430072;
    3. School of Information Management, Wuhan University, Wuhan, 430072
  • Online:2024-11-10 Published:2025-01-04
  • Supported by:
    This is an outcome of the Major Project "Information Service System Restructuring and Application Driven by Human-Centered Artificial Intelligence"(22&ZD325)supported by National Social Science Foundation of China.

摘要: [目的/意义]旨在夯实数字文化领域的理论基础,为数字文化产品或服务的构思、创建、评估提供实践指导,激发数字文化事业与产业的活力。[研究设计/方法]首先调查展示了沉浸式媒介和自然式交互这两大类前沿技术在数字文化领域的应用现状;而后针对技术导向的数字文化体验雷区,提出了以数字技术为引擎、以体验设计与度量为双翼的“一擎两翼”模型。[结论/发现]数字文化“一擎两翼”模型引入了备受推崇的“以用户中心”数字体验设计理念,并对过去受到忽视的数字文化用户需求挖掘、偏好识别、反馈分析工作进行了重点阐释。展望未来,多感官呈现、多模态交互、多样化体验度量将成为数字文化的重要发展趋势。[创新/价值]通过基础理论构建和实践经验总结凸显了新兴技术驱动和用户体验牵引对于推进数字文化高质量发展的意义。

关键词: 数字文化, 沉浸式媒介, 自然式交互, 用户体验设计与度量, “一擎两翼”模型

Abstract: [Purpose/Significance] This paper aims to strengthen the theoretical foundation in the field of digital culture, providing practical guidance for the ideation, creation, and evaluation of digital cultural products or services, and invigorating the vitality of the digital culture industry and sector. [Design/Methodology] This paper first investigates the application of immersive media and natural interaction technologies in existing digital culture products or service. Then, in response to the technology-oriented pitfalls in past digital cultural practices, it proposes a novel "One-Engine & Two-Wings" model that positions digital technologies as the engine and user experience design and measurement as the two wings. [Findings/Conclusion] The "One-Engine & Two-Wings" model for digital culture incorporates the highly regarded "User-centered" concept of digital experience design, and emphasizes on understanding digital culture user needs , identifying user preferences, and analyzing user feedback, which are previously overlooked. Finally, this paper anticipates three future trends of digital culture: multi-sensory presentation, multi-modal interaction, and multi-method user experience measurement. [Originality/Value] Through theoretical explorations and practical lessons learning from past experiences, this paper highlights the significance of both emerging technologies and user experience in promoting the high-quality development of digital culture.

Keywords: Digital culture, Immersive media, Natural interaction, User experience design and measurement, "One-Engine &, Two-Wings" model